Privacy Policy

1. Introduction

Welcome to Capbase.ai ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Contact Information: Email address when you join our waitlist or contact us
• Usage Information: Information about how you use our website, including pages visited, time spent, and interactions
• Device Information: IP address, browser type, operating system, and device identifiers
• Cookies and Tracking: We use cookies and similar technologies to collect information about your browsing activities

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Send you updates about our product and services
• Respond to your comments, questions, and customer service requests
• Analyze usage patterns and trends to improve user experience
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and enforce our terms

4. Cookies and Tracking Technologies

We use the following types of cookies and tracking technologies:

• Essential Cookies: Necessary for the website to function properly
• Privacy-Friendly Analytics: Plausible Analytics (no cookies, GDPR-compliant by default, runs regardless of consent preference)
• Analytics Cookies: Google Analytics and PostHog to understand how visitors use our site (only with your consent)
• Preference Cookies: Remember your settings and preferences

You can control non-essential cookies through your browser settings and our cookie consent banner. Note that Plausible Analytics runs without cookies and helps us understand basic usage patterns in a privacy-preserving way. Disabling other cookies may limit your ability to use some features of our website.

5. Third-Party Service Providers

We may share your information with third-party service providers who help us operate our website and services:

• Plausible Analytics: For privacy-friendly website analytics (no cookies, no personal data, GDPR-compliant)
• Google Analytics: For website analytics and usage tracking (only with consent)
• PostHog: For product analytics and user behavior analysis (only with consent)
• Resend: For email delivery and communications
• Vercel: For website hosting and infrastructure

These third parties have access to your information only to perform tasks on our behalf and are obligated to protect your information.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Object: Object to our processing of your personal information
• Portability: Request transfer of your information to another service
• Withdraw Consent: Withdraw consent for data processing where consent is the legal basis

To exercise these rights, please contact us at privacy@capbase.ai.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from your country. We ensure appropriate safeguards are in place to protect your information.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after changes are posted constitutes your acceptance of the revised policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: